Do you still have questions about how the MyProvi Applications work?
Are you experiencing a technical issue and don’t know who to ask for help?
Please refer to the flow below to find out where to get help or assistance.
Self Service Portal
If you need to update settings on your device, log onto the ‘Services’ section to see a list of available options
You will see help buttons to guide you how best to perform your chosen action.
Buddy CRA or BRM
If you have problems with your device such as the SIM or using any of the MyProvi apps contact your Buddy CRA or BRM in the first instance as they will have greater experience in using the application.
Helpdesk
If none of these options is useful in answering your query then contact the IT helpdesk on xxxxx-xxxxxx and ask for guidance
